Privacy Policy

Welcome to ArcVast (“we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ArcVast (the “Site”), which specializes in metaphysical healing accessories and traditional Chinese cultural jewelry.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

Note on Payment Processing: Your payment details (such as credit card numbers or financial account information) are processed directly by our secure third-party payment gateway, PayPal. We do not store or have access to your full payment card details on our servers.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment through PayPal, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you and provide customer support;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• E-Commerce Platforms & Hosting: We use reliable e-commerce infrastructure and servers to power our online store.
• PayPal: We share your transactional and contact information with PayPal to securely process your payments and manage refunds or billing disputes.
• Shipping & Fulfillment: We share your shipping address and contact details with logistics partners and postal carriers to deliver your cultural jewelry and accessories.
• Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This may include tracking technologies from platforms like Google, Facebook, or Bing to optimize our marketing campaigns.

You can opt out of targeted advertising by using the opt-out links provided by these specific platforms or by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

5. YOUR RIGHTS (GDPR & CCPA COMPLIANCE)

If you are a resident of certain regions (such as the European Economic Area or California), you have specific legal rights regarding your personal data. These include:

• The right to request access to the personal information we hold about you.
• The right to request that your personal information be corrected, updated, or deleted.
• The right to object to or restrict certain types of data processing.

If you would like to exercise any of these rights, or if you have any questions or complaints regarding our data privacy practices, please contact us using the information below.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: info@arcvast.com